Can I cancel my deposit and not wait until the plan is completed?
Yes, it is possible after a minimum of 24 hours from making the payment. If you wish to cancel your plan
Is there a minimum amount that I can withdraw?
Yes, depending on the payment system you use. The minimum is:
$5 for Tron, Litecoin, Dogecoin, Ripple, BNB, Tether BEP20, Dash, Stellar, BitcoinCash, Tether TRC20, Perfect Money, ePayCore.
$10 for Bitcoin, Ethereum, Tether ERC20.
How long will I wait for my withdrawal?
Our operators endeavor to process withdrawal requests on an ongoing basis. Depending on the type of payment, the time is up to 24 hours for the payment of earnings and referral commissions.
In the case of deposit withdrawals, after the end of the plan or after canceling it earlier, the withdrawal time can be up to 48 hours.
Withdrawals are processed 7 days a week, 24 hours a day.
Can I register more than one account?
Each user is asked to have only one account for personal use. If you need to open a new or another account, please contact our support.
What is Referral Program?
If you use your referral link and invite someone to use our website, you will receive a commission on each deposit and reinvestment of your referral. In a 3-LEVEL structure, the commission is charged in the amount of 5% - 2% - 1%.
My question is not in this FAQ, where can I ask?
You can contact our support using Live Chat on the website (icon in the bottom right corner of the screen). You can also send a message using the form at https://bit-dex.net/?a=support or send an e-mail to: support@Bit-dex.net
How does Bit-dex.net work?
Bit-dex.net is a digital asset management platform. We offer 5 investment plans for investments starting at $50, $5,000, $15,000 $50,000 or $100,000. By entrusting us with your funds in the form of a deposit, you are guaranteed a daily passive income for the entire period of the investment plan. Our platform is based on experienced traders supported by the latest artificial intelligence algorithms. We provide a certain profit on the conditions described in our offer.
Does Bit-dex.net operate legally?
Bit-dex.net LTD is a company registered in United Kingdom under number # 14339749. The nature of the company is: Fund management activities and of course we have the status of an asset management company, in accordance with the laws of the UK and the countries where we offer our services. By investing in Bit-dex.net LTD, you are protected by the law of British capital companies and the resulting civil liability against electronic contracts concluded with users.
Is investing here safe?
Bit-dex.net LTD uses the highest quality security, data encryption at the highest level, dedicated servers that only we have access to. Cold cryptocurrency wallets, and security 2 and 3-factor authentication for each payment system we use. Our experience and professional approach guarantee the security of your data and funds. Our trading algorithms using artificial intelligence protect against any loss of capital during financial operations.
What is minimum and maximum Deposit amount?
The minimum investment amount is $50 for the Bronze plan (maximum: $4,999.99). Silver plan requires a minimum investment of $5,000 (maximum: $14,999.99). Gold plan requires a minimum investment of $15,000 (maximum: $49,999.99). Platinum plan requires a minimum investment of $50,000 (maximum: $99,999.99), to take advantage of the Proffesional plan you must invest a minimum of $100,000 (maximum: $Unlimited). You can have several investments in different or the same investment plans.
Can I have more than one deposit at the same time?
Yes, there are no limits to the amount of deposits. Each of them is accounted for and treated separately. You can make deposits with different plans and with different payment methods at the same time.
Can I reinvest earned funds to the next deposit?
Yes, if you have at least the minimum amount in your balance to make a new deposit you can use it to make new/next Deposit. Select Account Balance as the payment method in the deposit panel.